What kinds of information do we collect?
Information you provide
We collect the following information you provide us with directly:
- Your name;
- Your phone number;
- Your address;
Communications between you and the platform from Vertitree (e.g., we may send you Service-related emails);
Log file information
We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Analytics services (non-personally identifiable information only)
How do we use this information?
We use all of the information we have to help us provide and support our Services. Here is how:
1. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
2. provide, improve, test, and monitor the effectiveness of our Service;
3. monitor metrics such as total number of visitors, traffic, and demographic patterns;
4. diagnose or fix technology problems;
5. develop and test new products and features; and
How is this information shared?
We will not rent or sell your information to third parties outside our platform.
Processing of data by third parties
To perform our services or deliver products, we use third party services, ranging from accounting, e-mails to web hosting. A processing agreement is entered into with all these third parties to process your data. These third parties with whom a processing agreement has been entered into do not process personal data on our behalf and, if applicable, do not use your data for their own purposes. However, these parties can collect metadata about the use of the services. This is not personal data. These third parties have taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. These third parties are bound by the confidentiality agreement and a current list of these third parties and the services they provide can be provided on request.
Purposes of data processing
By using our services, you leave certain information with us, for example by creating an account. This may concern data such as name, e-mail address, telephone number and payment details. Vertitree collects and processes this data to make our services accessible. We also collect information about your computer (such as IP address and browser type) so that we can improve our services. The personal data will not be provided to third parties, unless Vertitree is required to do so by law or regulation.
Purpose information collection
The information that the organization collects is intended to provide a (better) service to customers.
How is this information shared?
We will not rent or sell your (personal) data to third parties, unless you give permission for this or to comply with a legal obligation.
Change of control
Legal requests and preventing harm
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Safety and security
Vertitree has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, Vertitree cannot ensure the security of any information you transmit to Vertitree or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and Vertitree , at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.
In accordance with the law, Vertitree does not retain data any longer than is required for attaining the purposes for which they were collected.
Inspection and correction
If you wish to know which of your data Vertitree has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Vertitree .
Third-party applications, websites and services
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Right of inspection, corrections, right of objection and right to data portability
If you wish to inspect your personal data, want to change or delete your data, or if you wish to transfer all or part of your personal data to you or a third party, you can contact Vertitree by sending an email to: or send a letter to:
- IJsselburcht 3
If you object to the way we handle your data, you can submit a complaint to the Dutch Data Protection Authority.
- IJsselburcht 3
Email contactperson for privacy matters: